3 Benefits of Using a Virtual Assistant

When I used to think of people with assistants, I conjured up images of a hot shot CEO barking at his poor assistant with a cigar in his mouth and glass of scotch in his hand. I don’t know why, but I blame Looney Tunes.

Helping Hand

To be honest, I didn’t very much see the need for assistants. “How hard could it be to get done what you need to? With the proper planning and efficiency, I shouldn’t need help!”

Then I put my big boy pants on. After leaving my job in ministry, I noticed that my workload increased significantly. Add to that a new baby, investing more time into my nonprofit, and collaborating on side projects, and you’ve got yourself one busy day.

I hated to admit it. But the evidence was clear: I needed help. I needed an assistant.

Why I Chose a Virtual Assistant

The tasks I needed help on were more “blocking and tackling” than drafting up plays in locker room. They weren’t difficult, just tedious. So very tedious.

I had heard about virtual assistants before, so when I began my research I started there. Essentially, a virtual assistant works just like a “real” one, but they can be located anywhere in the world. Your interaction with them is done entirely online, or “virtually.”

After getting bids from three different services, I eventually settled on Zirtual. The company is based out of San Francisco and all of their assistants are college educated and U.S. based. Zirtual had the right offerings for the right price. I went with the Premium Plan and haven’t looked back.

How My Virtual Assistant Helps Me

It’s been almost two months since I started and I’m still astonished at what I’ve been able to accomplish since then. Here are three reasons why I love having the help of a Zirtual virtual assistant:

  • She is timely. When I assign a task, I can choose the level of urgency. So far, so good. Lizzy (my assistant, or “ZA” as they’re called) has done a great job at responding in the right time frame. I usually assign tasks first thing in the morning, whether it’s responding to an email, scheduling an appointment, or doing research for me. Most of those will be completed or near-complete by the end of the day.
  • She does the stuff I don’t want to do. There, I said it. Most of the tasks I assign to Lizzy are things I simply don’t want to do. Recently, I had her track down who to call for the sinkhole that’s growing in my front yard. Important, but not something I want to spend time doing. “Blocking and tackling,” for sure. Plus, Zirtual’s slogan says it all: “Delegate tasks you loathe to an assistant you’ll love.” Bingo.
  • I’m learning how to delegate. Speaking of delegation, the side benefit of having an assistant is learning this crucial art. Contrary to my long-held perception, have an assistant isn’t barking orders at someone. It’s inviting a person to contribute to your success. Delegating, when done properly, can be very rewarding. I’ve learned how to ask for something in a direct and (hopefully) respectful manner. Asking for what you need and want can be unnerving. Having an assistant helps me practice.

Conclusion

This has been one of the best investments I have made for myself professionally. I’m able to get more done while expanding the limitations of what is possible. Success comes at a price. Having an assistant is a price worth paying.

PS – In case you’re wondering, here’s what my task list looks like:

My Zirtual Task List

But a small portion of what Lizzy helps me do.

Over to you: Have you ever considered a virtual assistant? What do you need the most help with?
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6 comments
RegineMedalla
RegineMedalla

Wow! Virtual assistant is very helpful. It helps your business to grow and your task will be done on time.

Alexandre C. Matti
Alexandre C. Matti

Good post Justin! I'm a Zirtual user too (Thanks Joanna!) and I really love it! To Bill, I was really surprised by the "flow" to create the relationship with Joanna, just a few emails, (to know more about her too) and was done! She knows how "i work" and she do better than me on a lot of tasks! (like she found better airlines deal or things like that). I tried a few years ago a virtual assistant company named asksunday, and my feeling was horrible with them! We dont know the assistant, the assistant share nothing with you and the response time was a lot longer! I will check with Joanna if she can use a vanity email address, because the "expensive" plan is not available anymore

Bill Blankschaen
Bill Blankschaen

Great post, Justin. I'd been considering making this very move. How much time did you invest on the start-up of this relationship? I'm curious how much time you spend giving direction vs. time saved. About how much time have you saved in a typical week through this process? Thanks!

Jason Aten
Jason Aten

When she communicates with other people, does she do so on your behalf, or as someone from Zirtual? I noticed that only the highest level includes a vanity email, so is there a gap in branding when she is contacting people for you? This would be a killer thing for me, but just wondering how that part works for you.

Justin
Justin

You can do either. Lizzy and I have a shared email account with ability to send from various work and personal accounts. You can set it up pretty easily in Gmail. Killer feature, though.